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Privacy Policy

Collection of Your Personal Data


From time to time, we， cownoon.com.hk, will collect and store your personal information (“Your Data”). It is mandatory for you to provide Your Data for us to provide you with our products and services. But we may not be able to do so if you do not provide Your Data.

PURPOSES FOR WHICH YOUR PERSONAL DATA ARE USED

We, cownoon.com.hk will use Your Data for the purposes of:

a. fulfilling, managing and contacting you about your online orders, and

b. any other directly related purposes.

(collectively, the “Use Purposes”).


TRANSFER OF YOUR PERSONAL DATA

For the Use Purposes, we may transfer, grant access and/or share Your Data to:

a. any of our third-party service provider who provides payment, logistics, IT, call centre, administrative or other services which support our provision of products and services to you; and

b. credit reference agencies, credit, debit and/or charge card companies and/or banks.

We may also transfer, grant access and/or share Your Data to:

• cownoon company , situated at shop 114-115, 1f, The Studio, 45 Carnarvon road, tsim sha tsui  ;

• any other member of Cownoon’s group companies or affiliates, whether located within or outside of Hong Kong SAR (together the “Cownoon Group”), and

• any of Cownoon’s or Cownoon’s Group member’s third party service provider who provides IT, research, marketing, call centre, administrative or other services which support the business operation of Cownnon or any Cownoon Group member (“Cownoon Service Providers”), and Cownoon may also transfer Your Data to Cownoon Service Providers,


For the following purposes:

a. fulfilling, managing and contacting you about your online orders,

b. (subject to any written consent you may give) direct marketing purpose;

c. communicating with you regarding your enquiries about Cownoon goods and/or services;

d. identification and verification to facilitate any of the above purposes;

e. internal research, profiling and analytics by Cownoon; and

f. any other directly related purposes.


USE OF YOUR PERSONAL DATA FOR DIRECT MARKETING

If you opt-in, we will use your full name, email address, telephone number, mail address, WhatsApp account name and account ID, WeChat account name and account ID, Facebook account / Instagram name and account ID to send you promotions, news and updates regarding (as the case may be) clothing, shoes, handbags, beauty, skincare, make-up, hair care, hair styling, fragrances, scents, candles, hand wash and related products and services from our Brand in Hong Kong SAR and Macau SAR via the communication channels you indicate (e.g. phone call, SMS, email, mail, WhatsApp message, WeChat message, Facebook /Instagram message etc.) We cannot use and/or transfer your personal information for direct marketing without your consent.

You have the right to request us to cease providing Your Data to the Transferee for direct marketing. If you do not wish to receive marketing communications in the future, you may opt out at any time free of charge by the following applicable means:

a. following any unsubscribe instructions or hyperlink in marketing emails you may receive;

b. contacting the Transferee at cownoon0601@gmail.com.hk; or

c. contacting us at info@cownoon.com.hk.


YOUR RIGHTS AND CONTACT US

You have the right to request access to or correction of information held by us about you. If you wish to access or correct your personal information, please contact our Customer Service at cownoon0601@gmail.com.hk.

For further information on how we use your personal information, please see our Privacy Policy.

This Statement is written in the English language and may be translated into other languages. In the event of any inconsistency between the English version and the translated version of this Statement, the English version shall prevail.